Roam Consult Services

Customised Technical Training & Workshops
The most notable fact about our trainers is their rich experiences which helps with real-life examples to the learners thus increasing chances of involvement. We customize training as per your requirements, if we do not have it, we will do our best to source it from our wide range of partners. Amongst others, we provide specialized training on the various fields below.
4th Industrial revolution
International roaming
Inter-carrier services & wholesale
4G &5G training
IP transit
Messaging (A2P, P2P, Interactive customer engagements,)
SIM/eSIM Technologies
SIM/eSIM applet solutions
Mobile Financial Services
Digital Infotainment Solutions
GSM evolution
LTE Training
Smart card solutions
Wholesale Partner Management Solutions

Soft Skills and Leadership Transformation Activities for all Staff
Soft Skills and Leadership Transformation Activities for all Staff
“It’s not about what you do in your dreams that matters, rather what you do when you wake up” – Stanley Manzini
Live whilst you are alive do not die before you are dead.
Losers do not like to get up early every morning neither do winners, but winners do it anyway.
We live in a global community where majority shops for nice expensive things to be seen by others yet rarely invest in a better self.
We also customize training as per your requirements, if we do not have it, rest assured we will find it.
Amongst others, we provide specialized training on the various fields below:
Various leadership topics
Management development programs
Cultural transformation
Strategic business coaching
Soft skills training
Marketing
Sales
Customer relations
International partnership management
Team development & engagement activities
Smart procurement
Health and safety

Advisory and Management Consulting Services
Advisory and Management Consulting Services
We are a group of experts with global international experiences in various fields with a goal of helping our partners to go beyond change into transformation. Change uses external influences to modify actions, but transformation modifies beliefs, so actions become natural and thereby achieve the desired result. Amongst others, our group of experts include:
Wholesale roaming & Interconnect directors
Chief Experience Officer
Vice presidents
Management consultants
Senior advisors
Sales experts
Strategy directors
Accountants

Indirect Channel Partner to IT & Telco Solution Providers
Indirect Channel Partner to IT & Telco Solution Providers
2020 has taught us that adaptation is key – if you are rigid in your thought process and slow to make changes in how you do business, losing is inevitable. It is no longer the survival of the fittest but the quickest.
Face to face meetings is becoming outdated and this should not stop a business from taking place.
Looking to expand your network of Indirect Sales channel partners in the African market? Look no further than Roam Consult, as we have a wide portfolio of clients in the telecommunication industry. We are looking for Solution partners with integrity, work ethics who deliver quality products and solutions that help our clients to meet and exceed their targets. Our goal is to build long-term partnerships that will help us retain our competitive edge whilst we provide value to our partners.
ROAM CONSULT COMMITMENT
We are keen on promoting the highest possible return on partnerships. By providing the highest standard of client services, our partners can rely on us as an Indirect sales channel partner

Roaming Revenue Collection
Collections and Recoveries for Telecommunications
The dynamic telecommunications market is seeing an almost unprecedented level of customer delinquency. This has led to increased pressure on the debt management operation to recover these outstanding amounts.
How we can help you
Roam Consult’s proposition for debt management in telecommunications places intelligent customer segmentation at the heart of the processes and activities to drive dynamic, tailored collections strategies for each delinquent customer.
Key facts
Customers are finely segmented to create an accurate profile and, using behavioural scoring, each customer is assigned a risk score, which is used throughout the collections activities to drive the most appropriate strategy.
With a large volume of lower value debts, automation can have a significant impact on operational costs. The system we use can automate collections activities to minimize manual intervention, and enables staff to concentrate on higher value, higher risk collections.
Benefits
Minimizing collections costs and time to collect Increasing cash flow Improving recovery rates and reduce severe debt write-offs Improving staff productivity and focus collections resources Protecting future revenue streams and reduce churn
Create customer profile and segments
Customers are finely segmented according to a wide range of variables to create an accurate profile. Using behavioural scoring, each customer is assigned a risk score according to their account and delinquent behaviour, which is used throughout the collections activities to drive the most appropriate strategy according to the level of risk and value.
Prioritize actions
Using the profile, collections actions can be effectively prioritized, such as leaving habitual late payers to self-cure and focusing resources on high risk, high value customers.
Communicate through preferred contact channels
Operators can utilize their own technology and the customer’s preferred communication channels, such as SMS, for effective personalized contact with the customer. This can include proactively sending limit warnings to reduce the number of customers entering delinquency.
Implement provisioning
Both automatic and manual provisioning can be achieved, so that suspension, termination and re-activation, barring and debarring and throttling and download restrictions can easily be applied to both encourage and reward payments.
Automate manual process
With a large volume of lower value debts, automation can have a significant impact on operational costs. Collections activities are automated to minimize manual intervention, and enable staff to concentrate on higher value, higher risk collections.
Consulting
Consulting is at the heart of every Decision Analytics delivery by Roam Consult. Consultants work with clients at every stage of the project, firstly to fully understand the business and strategic direction, and then to help design and implement systems and processes that deliver objectives.
Roam Consult creates a partnership with clients to deliver a system that addresses their business challenges for today, and in the future. Bringing a fresh approach and independent viewpoint to every business, it delivers practical solutions that deliver measurable results.
The strategic approach to debt management in the telecommunications sector
Telecommunications operators have faced increasing pressure over recent years to grow the subscriber base in a highly competitive market, only to find that their customers have been able to switch between providers, leaving their debts behind and making customer churn a significant challenge.
Strategic approach to optimize collections
Maximizing profit by increasing the recovery of cash collected using efficient automated strategies and actions. Improving cash flow by ensuring earlier recovery of the debt. Reducing costs through improved automation of decisions, actions, and the use of best practice collections techniques
Are you interested in our services?
Contact info
Greenstone View, East Rand
Johannesburg,
Republic of South Africa
Phone
- +97152 982 9838